DHL Launches New E-commerce Service! JD Logistics Cross-border E-commerce Center Project Operational!

News source： author： 2024-10-16 Page View：55

Introduction：DHL Launches New E-commerce Service! JD Logistics Cross-border E-commerce Center Project Operational!

1. DHL Launches a New E-commerce Service

On October 16, DHL announced the launch of a new service that allows customers to return e-commerce items without the need to print shipping labels. This label-free service, now available in over 50 countries worldwide, is a digitally optimized process aimed at enhancing convenience and reducing paper waste. Customers can receive a QR code to present at a DHL service point or to a courier for returns. Michiel Greeven, Executive Vice President of Global Commercial at DHL Express, said the service is designed to provide an excellent customer experience and drive positive environmental change, supporting sectors like e-retail, fashion, and technology.

Source: DHL

2. JD Logistics Cross-border E-commerce Center Project Operational

On October 16, JD Logistics (Shaanxi) Cross-border E-commerce Center officially became operational. Leveraging the bonded and cross-border functions of the Xi’an Xianyang International Airport Comprehensive Bonded Zone, the center is set to attract upstream and downstream businesses to the cross-border e-commerce platform, mainly focusing on the "1210 Bonded Stock" business and operating JD’s cross-border e-commerce service platform. The launch of the bonded collaborative warehouse will provide merchants with services in logistics, commerce, capital flow, and information flow. By utilizing the combined advantages of international and domestic networks, JD’s bonded warehouse will shorten the inland region’s delivery time by one to two days.

Source: Shaanxi Daily

3.STO Express Releases Q3 2024 Earnings Forecast

On October 16, STO Express (002468.SZ) released its Q3 earnings forecast, expecting a net profit of RMB 616 million to RMB 664 million, representing a year-on-year increase of 178.68% to 200.40%. For Q3 alone, net profits are estimated between RMB 179 million and RMB 227 million. In H1 2024, STO Express reported a net profit of RMB 437 million. The company also announced its net profit, excluding non-recurring gains and losses, for the first three quarters to be approximately RMB 601 million to RMB 649 million, an increase of 186.76% to 209.66% year-on-year.

Source: Kuaidi Ecology

4.JD Partners with Hongkong Post

On October 16, JD.com announced that just four hours after launching its 11.11 promotion, sales in the Hong Kong and Macau regions had tripled year-on-year. Additionally, JD Express revealed a strategic partnership with Hongkong Post, offering JD Mall users the option to pick up their orders at nearby post offices or iPostal stations. The two parties have also introduced Hongkong Post’s "self-pickup" service, with users able to collect parcels from 119 post offices and 162 iPostal stations starting as early as October 23.

Source: Sina Tech

5.Alibaba to be Included in Hang Seng Stock Connect Index

On October 16, Hang Seng Indexes Company announced that Alibaba-W (09988.HK) will be included in the Hang Seng Stock Connect Index and other indexes after market close on October 25, 2024, taking effect on October 28, 2024. In the past 90 days, 15 investment banks have issued a "buy" rating for the stock, with an average target price of HKD 106.35.

Source: Hang Seng Index

6.Amazon Europe Updates Policy

On October 16, Amazon Europe announced that starting January 15, 2025, it will automatically compensate sellers for lost FBA items at fulfillment centers. According to the announcement, once a fulfillment center reports a lost item, compensation will be issued immediately, and sellers can track this via the Seller Central compensation report. This policy change aims to reduce the need for manual research and claims submission, saving time and money for sellers. However, if items are lost or damaged but no automatic compensation is issued, sellers will still need to manually file claims.

Source: Amazon

7.Taobao Expands Free Shipping Zones to 10 Global Sites

On October 16, Taobao announced another upgrade for its overseas expansion by extending free shipping to 10 global destinations. In collaboration with Cainiao, the logistics services for the Double 11 shopping festival will be upgraded to ensure a seamless shipping experience. As part of the "Taobao Tmall Global Expansion Plan," new destinations, including Japan, Thailand, Vietnam, and Cambodia, have been added to the existing six free shipping zones. This means that, starting this Double 11, more merchants will be able to expand their markets and "sell globally with one click" alongside Taobao.

Source: EO Company

8.DHgate Adjusts Free Return Insurance Policy

On October 16, DHgate announced changes to its Free Return insurance coverage, which has been well-received by merchants since its launch. Effective October 10, 2024, the insured order amount has been adjusted from the previous range of $0-$1,000 to $0-$100. Orders exceeding $100 will no longer be covered. Other benefits and terms remain unchanged.

Source: DHgate

9.Shopify Introduces Credit Memo Feature

On October 16, Shopify introduced a new credit memo feature aimed at simplifying invoice management. This feature allows users to cancel part or all of an invoice amount. If the invoice has not been paid, the total payable amount will automatically be reduced by the credit memo; if already paid, users will receive a refund. This update enhances payment flexibility and management efficiency for users.

Source: Shopify

10. Wildberries Announces Penalty Policy Optimization

On October 16, Wildberries announced that it would issue refunds for penalties imposed between January 1 and August 20, 2024, and limit penalty amounts based on the previous 30 days’ turnover. Additionally, reverse logistics fees for unsold goods in the warehouse for over six months will be discounted by 50%. These measures are intended to ease the burden on partners. Refunds must be applied for by October 31. Wildberries has previously eliminated penalties for missing mandatory labels and introduced limits on penalties for unfulfilled orders.

Source: Wildberries

11. Incheon Airlines Joins IATA

On October 16, Incheon Airlines announced that it has become an official member of the International Air Transport Association (IATA). The airline will adopt IATA's operational and safety standards, as well as its financial solutions to improve operational and financial efficiency. Starting July 1, 2025, Incheon Airlines will take over and integrate Asiana Airlines' cargo operations.

Source: Air Cargo News

12. MSC Updates Asia-Europe Rates

On October 16, MSC (Mediterranean Shipping Company), a Swiss-Italian container shipping company, announced new freight rates for all Asian ports, including Japan, Korea, and Southeast Asia, to Northwest Europe, Western Mediterranean, Adriatic, Eastern Mediterranean, and the Black Sea, effective November 1.